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FAQs

We will send out your parcel as a "gift" and mark the value in low, but we can't promise there will be no sales tax.
We have chosen the best e-commerce service in the industry, and guarantee secure payment processing. Keep in mind that we ensure 100% payment security.
There are different ways you can choose to pay at our website. You can choose PayPal,credit card and others. More ways you can find follow this link : How to pay
We only have official site online.
For every category we do offer an size chart or specific size description under the page below, please measure carefully before your buying. Alternatively, you can check this link: Size chart
You can pay attention to this link: Daily new list
Yes, you can but you have to inform us before your item is shipped. Please note we can't do the exchange once we have shipped your order.
Different shipping methods will cause different delivery times. But you can find more follow this link: Shipping Policy
If you are not satisfied with your purchase and want to return them, please contact our customer service first. But you need to pay the return shipping fee.For more information on the return policy, you can click this link: return&exchange
You can contact us with this email : support@moerdeng.com
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